Troubled by the QuickBooks error code 15212 and looking for the right procedures to perform to deal with such an error? Well, if that is the case, then reading this article till the end will surely help. QuickBooks users often come across such an error at the time of trying to update to the latest release of QuickBooks. Or the user can also end up in such an error when downloading payroll. This error appears with the following error messages that states:
- The payroll update did not complete successfully. Please try again. You must successfully download the update by the deadline displayed in the Get Updates window.
- The QuickBooks update did not complete successfully.
- The payroll update did not complete successfully. The location for the shared download is not accessible.
There can be various other factors causing such an error, which we will be discussing later in this article along with the solution steps for the same. If you are interested in finding out what measures to follow in fixing such an error, all you need to do is read this particular article till the end. Or a QuickBooks user seeking for technical assistance, can directly contact our technical support professionals using our dedicated toll-free number i.e. +1-844-521-0490. We are a team of technically sound QuickBooks professionals who work round the clock to provide best possible support services immediately.
What causes the QuickBooks error code 15212?
Talking about the factors causing such an error, there can be multiple factors leading to such an error. Let us have a look at the factors one by one:
- One of the most common reasons leading to QuickBooks error 15212 can be if the subscription to QuickBooks and payroll is not active
- Another major reason for the same can be if if there are restrictive settings available in personal firewall
- The user can also face similar issue if the disk space is insufficient
- or if the company file is being opened from a non mapped location
- One more reason for the can be if the downloaded location for the updates is mapped to the drive which is not available
What effective solutions can be implemented to fix such an error?
The user can try implementing the couple of corrective measures that we have listed below, in order to successfully deal with QuickBooks error code 15212. Let us have a look:
Process 1: Download the latest updates manually
- The very first step is to head to the help menu in QuickBooks
- After that, the user needs to select the option of Update QuickBooks
- Now, click on options tab
- The next step is to click on No when it asks for shared downloads
- Once done with that, the user should click save and then proceed to close
- The last step in the process is to download the updates
Process 2 – Remap the data files to the network drive
- In this process, the user needs to first reboot the system
- After that move to the “This PC” option
- And then click and open the same
- The next step is to click on the Map network drive option
- And also click on the Browse option and choose the Data file to map it
- Once completing the remapping, the user needs to check if QuickBooks 15212 Error is fixed or not.
Also Read: What are the Methods to Fix QuickBooks Error Code 15101?
Process 3 – Uninstall and Re-install QuickBooks
Uninstall QuickBooks
- At first, the user should move to Start and then enter control panel option and open it.
- Once done with that, the user should choose the Program and Features /Uninstall a program.
- Also, choose the version which is responsible for this error.
- The next step is to click on uninstall and then on Remove.
Reinstall QuickBooks
- The very first step is to double click on the QuickBooks.exe file downloaded.
- Now, follow the steps that are being displayed on the screen.
- The user will then be asked to accept the terms and conditions and then click on Next.
- Enter in Product and License Number
- And perform onscreen prompts
Process 4: Start computer in Selective startup mode
- This method requires the user to press the Windows+ R keys to open Run command.
- Once done with that, one has to enter Msconfig, then choose the OK option
- Now, under the General tab, select Selective Startup and the Load system service option
- And also, click on the Services Tab, and then go for hide all Microsoft Services.
- The next step is to choose disable all option
- And then, uncheck the hide all Microsoft service checkbox.
- The user should ensure that the Microsoft Windows Installer option is chosen from the available services. If it’s not, you must select the checkbox.
- The next step is to click on ok tab
- Lastly, in the System Configuration window, choose Restart.
Related article: Easy Methods to resolve QuickBooks error 15242
Winding Up!
By the end of this article, we believe that the reader might be successfully able to tackle through such an error using the set of steps that we have discussed in above. But if in case the user isn’t able to for some reason, then contacting our technical support team at +1-844-521-0490 is recommended. Our QuickBooks support professionals will ensure to provide the user with immediate support services and fix the issue from its root cause.
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