Seeking for the right set of steps to deal with QuickBooks error code 15103? If yes, then your search ends right here. Errors in QuickBooks can be very much annoying for the users to handle. However, every QuickBooks error can be resolved using some set of steps. And same concept applies to QuickBooks error code 15103. This particular error belongs to the 15000 series error. And can be seen when the user tries to download QuickBooks Desktop or Payroll updates. The user can also face similar issue if there is wrong configuration.

As a result of such an error, the user might not be able to utilize the improved features of the QuickBooks payroll service. If you are also troubled by such an error, then reading this article till the end will surely resolve your query. However, in case you need our professional assistance at any point of time, then reaching out to our tech support professional is what we recommend. Feel free to give us a call at +1-844-521-0490, and our QuickBooks support team will ensure to rectify the issue for you from its root cause.

See Also: How to Fix QuickBooks Error C=387?

What factors lead to QuickBooks error code 15103?

The user can end up in such an error due to the following reasons:

  • One of the most common reasons can be if Microsoft Internet explorer has incorrect configuration
  • Also, when QuickBooks is unable to verify the digital signature of a file
  • The error can also be seen due to the incomplete installation of QuickBooks files and it got damaged
  • Or if the window registry is damaged
Windows Run Registry Backup File - Screenshot
  • Another common reason can be if the connectivity problem of the network
  • If Installation of QuickBooks is unsuccessful, then such an error can be seen
  • In case the system malware has an issue
  • Or if the window file got corrupted and damaged
  • Spy Sweeper is there in the Webroot antivirus system, then such an error can be experienced

Steps to fix the QuickBooks error code 15103

The user can try performing the below set of steps to successfully fix the QuickBooks error code 15103. However before performing the steps, the user should note that he/she will have to install the latest version of Internet Explorer. Or download it from the Microsoft download center.

Related Article: How to Rectify QuickBooks Error Code C=343?

Procedure 1- Verify Internet Connection and Setting of QuickBooks

  • The user should ensure that the QuickBooks files have internet access of incoming and outgoing, configure your firewall and antivirus.
  • Also, when the user tries to download the update and the firewall is not associated with QuickBooks, then it can be because of the 15xxx series error.

Read Also: How to Resolve the QuickBooks error code C=1327?

Procedure 2- Internet Explorer Setting Configuration

  • The user needs to first open your Internet Explorer.
  • After that click on the gear icon and then go for Internet options.
  • The next step is to head to the security tab and Trusted Sites
  • Now, click on site.
Internet Explorer Setting - Screenshot
  • Once done with that, add the following website
  • For US version of QuickBooks:-  *.quickbooks.com or *.intuit.com.
  • For Canadian version of QuickBooks:- *.quickbooks.ca or *.intuit.ca.
  • The next step is to click on Close button.
  • Also, choose the Apply option and then OK.
  • The last step is to verify whether the QuickBooks error 15103 is resolved or not.

Procedure 3- Clean Install QuickBooks

  • The user needs to first uninstall the QuickBooks Desktop.
  • After that download and start the QuickBooks Clean Install Tool.
  • The next step is to manually Rename the QuickBooks Desktop installation folder.
  • Also, reinstall QuickBooks Desktop.
  • Now, check if the issue is resolved or not

See Also: How to Resolve QuickBooks error code 15223?

Procedure 4- Install Digital Signature Certificate

  • The user needs to first Start a window search for QBW32.exe which is in the C:\Program File\ Intuit\ QuickBooks.
  • In case QBW32.exe does not appear, the user should click on the more result in window search.
  • Now, click on the computer icon on the next screen.
  • The next step is to find QBW32.exe file which has a type of application from the search result
  • The user will then have to click on QBW32.exe then go to the Properties option.
  • The next step is to click on the Digital Signature tab and ensure that Intuit inc is opted or not in the signature list.
  • Once done with that head to Details option.
  • In the digital signature, on the Detail window click on the View Certificate.
  • The user should click on Install Certificate in the Certificate window.
Digital Signature Certificate Install - Screenshot
  • The user should then click on Next until the finish tab appears, then click on Finish.
  • Once done with that restart your computer system.
  • After that when the restart successfully completed then open QuickBooks Desktop.
  • Download the update again and you are done with the process

Procedure 5- Configuring Firewall and Antivirus Defender

  • The user is recommended to setup the firewall anti-virus defender to check that your QuickBooks files are saved and secure.
  • In case the firewall is not configured it will damage QuickBooks files
firewall protection settings - screenshot

Also Read: What are the Methods to Fix QuickBooks Error Code 15101?

Towards the end of this article, we hope that the information shared in above might be of some help in dealing with such an error. However, if for some reason the error continues, then reaching out to our QuickBooks support team can help. Ring up to our QuickBooks professionals at +1-844-521-0490 and we will help you with the error resolution immediately.

Suggested Articles for You!

How to Fix QuickBooks error 15215?

Steps to fix QuickBooks error code 15241

Ways to fix the QuickBooks error code 15102