Quick Fix to QuickBooks login problems on chrome browser
Have you ever faced QuickBooks login issues on chrome? Well, QuickBooks login concern on chrome is a commonly reported issue by QB online users, and the reasons behind this issue can be plenty. Though QBO is well-compatible with web browsers, which include Google Chrome, Firefox, Internet Explorer, etc, but at times the QuickBooks online users might stumble upon an error that would prevent them from logging in QuickBooks online on chrome. The QB users might get stressed after encountering any such error.
What are QuickBooks Online (QBO) Login problems (qbo.intuit.com/login issues)?
The problem of unable to login in QuickBooks Online (QBO) at times may be due to the security purpose that is developed by Intuit company. When you face these problem your account needs to be updated to a new Intuit account with enhanced security. There can be various reasons for the occurrence of online login errors.
You might see the following screen message on your desktop screen when you face the similar problems:
Sometimes you may see the different types of problems when you login to the QuickBooks online with chrome. There might be various reasons behind to the error. Thus, keeping all these factors in mind, we have come up with this article, where we will be discussing the quick fixes to this issue.
An alternate solution to this matter can be to get in touch with our QuickBooks online support team via our toll-free number i.e. 1(844)521-0490, and discuss the issue to get the best possible solution in no time.
See Also: Ways to troubleshoot QuickBooks payroll error 15215
Possible triggers to QuickBooks Online login problems on Chrome
Google chrome shows up different kinds of problems while logging to QBO account. Few are as:
- This kind of issue can be seen, when the user didn’t appropriately sign out from the previous QuickBooks Online session.
- In case someone logged into QuickBooks Online with same credentials and from any other system.
- Lastly, this error can be witnessed when the firewall or the antivirus blocks the access.
Types of QuickBooks Online Chrome Errors
- QuickBooks Online not working with chrome
- QuickBooks online doesn’t load properly
- Another can be a blank or black screen appears after logging in to QuickBooks online
- QuickBooks Online is not responding after you logged into the account
- Or another case can be that the chrome is unable to load the QuickBooks online login page
- Also, the unexpected failure of google chrome while opening the QuickBooks online can be one such case
Methods to Fix the QuickBooks online login issues on Chrome
Follow the below given steps in order to resolve the google chrome login problems.
Method @1: Use any other web browser
The first step you should need to follow is try to use any other web browser. Sometimes it happens that your chrome browser is not configured well and creates problems. Due to this you may not be able to login using Chrome. You can try Internet Explorer, Safari or Mozilla Firefox browser in order to access your QuickBooks online.
Important: The Internet Explorer (IE) browser can be use to export your all QuickBooks online data back to QuickBooks desktop.
Method @2: Add on a new user to Chrome
If the above method doesn’t work in your favor, then we would suggest you to add a new user to chrome and then make an attempt to login QBO. The steps involved in this process are as follows:
- Visit Google Chrome and opt for Settings tab from the left side.
- Now, jump to base of the page and figure out Users option.
- Move ahead by pressing Add New User option.
- Then, select the Icon, write the name, and then leave create desktop shortcut option.
- After that hit Create option and you are done with the process.
Related article: How to fix QuickBooks Multi-User mode not working problem?
Method @3: Clean up the History/Cache of your browser
Well, as you have jumped on to the third solution, this means that the above two solutions didn’t work in your favor. But need not to worry, this is a very simple process and many issues can be resolved by clearing the history/cache. Clearing the old history or cache can be helpful, as they can be the reason behind the sluggish performance of QuickBooks online.
The steps to be followed in this process are scribbled below:
- To begin with, the user is required to click on customize and control icon.
- The next step is to select the settings option.
- After that, hit the Advanced icon present at the bottom of the page.
- Then search for Privacy and Security option.
- After finding out the privacy and security tab, click on the clear browsing data under the same tab.
- Now, in the clear browsing data window, the user is required to click on the Advanced tab.
- Once done with that, check out the list and the select the appropriate boxes attentively, in order to clear the cookies and other site data, caches images, and files, etc.
Method @4: Using Incognito Window for logging in QBO
QuickBooks Online login issues on Chrome can be resolved by using the Incognito mode. We expect this method to work as the incognito window doesn’t save the browsing and download history, along with that this window doesn’t save any new cookies permanently.
Follow the steps to open the chrome Incognito window
- Firstly, Open the google chrome browser.
- Now on your Chrome you need to click the customize and control icon.
- After that choose New incognito window.
Note: You can also use shortcut keys Ctrl+Shift+N keys to open the Incognito mode directly in chrome.
See this also: How to resolve QuickBooks activation not working error?
Advanced steps to fix qbo login issues with chrome
Another methods to resolve the QuickBooks online login errors or website down problems:
Step 1: Check the SSL settings of the Internet explorer, by following the steps below:
For Internet Explorer
- First of all, the user needs to press the Windows + R tabs, and then type in inceptl.cpl, along with that hit OK button.
- The next step in the process is to open up the advanced tabs, followed by scrolling to the security option.
- Once done with that, the user is supposed to mark both SSL 2.0 and SSL 3.0 and then hit OK.
- After that, end the process by opening the browser and signing in at qbo.intuit.com.
For Mozilla Firefox
- If you are a Mozilla Firefox user, then you first have to open Mozilla Firefox.
- And then type in Config in the address bar, followed by hitting Enter.
- Once done with that, the user is supposed to type TLS in the search bar.
- Followed by, double clicking the “tls.version.min” from the shown names.
- The next step in the process is to type integer value according to the TLS/SSL version, which is to be enabled.
- Now, hit OK tab.
- And to end the process, close the browser and open it again.
Step 2: Check and change the additional privacy settings
- In this step, the user needs to ensure that the privacy settings must be set to medium or lower.
- And then, manually allow access to the qbo.intuit.com.
- The next step is to enable cookies.
- And lastly, close all the browsers and try to sign in once again.
Security Settings for Internet Explorer
- For this, the user needs to press Windows + R keys and then type in “inetcpl.cpl“, followed by hitting OK tab.
- The next step in the process is to open the Advanced tab, followed by scrolling the Security option.
- The last step is to un-check the Do Not Save encrypted pages.
Related post: Fix QuickBooks Com Error Crash while mailing invoices
On this note, we end this article and also hope that following any of the above methods might help the users to fix the login issues of QuickBooks online on Chrome. However, if in case any of the methods didn’t help you to login successfully, then it is suggested to switch to any other supported browser. Or you can consult our QuickBooks enterprise technical support team if the error persists.
Our team of certified QuickBooks professionals and experts are available 24*7 to provide the best possible services to the QB users. Just dial our toll-free number i.e. 1-844-521-0490, and leave the rest on our team.
You might also like: